If your CD/DVD drive has a problem and not able to open the CD/DVD media struck inside the drive. No need to get panic. The procedure to remove the media is very simple.
Open "
MY COMPUTER" and right-click on the CD/DVD drive and click on "
EJECT" to open the tray. If this method did not open the tray, then open the tray manually by inserting a stiff thin pin which is around 2 inches or more long into the small hole as shown in the image.
Push the pin bit inside (not too hard), so that the tray comes out a bit. Pull the tray out and remove the media and push back the tray to close it. Don't make it as a habit, you may end up with problems with the drive.
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